Clients often ask how we know we have the capacity to take on one of their projects? The answer lies in project management. We’re dedicated to maintaining a high level of project management in both our systems and our personnel to understand our capacity, accurately estimate when we can deliver projects and so that we can provide our clients with high-quality deliverables.
The System is the Foundation
Our project management system helps us drill down to exactly what’s going on across all our projects and clients. The minute a client asks us to undertake a project, it’s in the system with budgeted hours, a schedule, deadlines and who is assigned to the project based on capacity. To us, if it’s not in the project management system, it doesn’t exist! Even our vacation time is in the system.
As we get new project requests or potential new clients, the system allows us to answer the question on if we can deliver a project this week or next, how many hours it will take us to complete or if we can squeeze in a rush project.
More Time for Client Projects
Our project management system has helped us get rid of managing projects via Excel spreadsheets (thank you!) which we talked about in another video. In any project management or database context, ditch the Excel spreadsheet, because it doesn’t help you. Our project management system has freed up time in asking each other for updates because…you guessed it…the system tracks it! This means we have more time to dedicate to client projects instead of figuring out where those projects are. And we can make a few hours go a long way for clients.
We pride ourselves in making sure that when we’re talking to prospective clients or current clients, we know exactly when we can deliver something. We can share that confidently and deliver on our promises.